My hand is up - I deal with my own tenants and have never had any trouble. But then you can't say I won't have problems in the future. The one time I let an agent get me a tenant, they only gave me the choice of one person, and she ended up being the most demanding tenant I've ever had - although she kept the house neat and paid on time. My tenants seem very happy, they not demanding, pay on time and keep renewing their leases! I do have Landlord's insurance of course.
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